Refund policy

Request a cancellation: within 24 hours of purchase

I don't accept returns or exchanges
But please contact me if you have any problems with your order.

Returns and exchange details
Since the cookies are perishable items, returns and exchanges are not accepted.

I take great care in packaging my cookies to ensure that they will arrive intact. However, no refunds will be given for broken or damaged cookies; no refunds will be given due to carrier delays. Once the package has left my possession, the shipping and handling of the package is no longer in my control.
If they do, please file a complaint with the carrier. We are not the ones responsible for any inconveniences regarding that and we unfortunately can not offer refunds in those cases.